There are times when card holders must deal with unauthorized charges. If you are a student who owns a credit card, anticipating these scenarios and knowing how to handle them is important. In this article let’s discuss the correct way of disputing credit card charges.
Check Your Billing Statement Regularly
As a student credit card holder, it is your duty to check your monthly billing statements to make sure that everything is correct. If you find certain purchases that you never made but are reflected on your account, you have the right to dispute about them.
Surprisingly, a lot of students with credit cards may know what to do when charged with bills they never made. Even if you have your card with you all this time, it is possible that ID thieves may have stolen your credit card details and used them to commit fraud against you. So what should you do?
How to Dispute your Credit Card for Students
Dispute your student credit card
The Fair Credit Billing Act encourages all consumers to exercise their rights to make disputes. What is the proper way of disputing false transactions? The first step is to call your creditor immediately and inform them about your complaint. It is best to speak with the manager or someone from the customer dispute’s department of the bank. Remember to speak about your concerns in the polite and dignified manner.
Credit card issuers usually have a policy on providing customer refunds for unauthorized credit card transactions. After discussing your dispute over the phone, don’t forget to follow it up with a formal dispute letter and send it via registered post mail. In this case, the credit card issuer will get in touch with the merchant involved to arrange for charge back.
It’s also a good idea to review your credit card’s terms and conditions particularly with regards to fraudulent charges. If you card provides a zero liability fraud protection, you wouldn’t have to pay for a single cent for those unauthorized purchases. However, take note that your issuer will need to conduct an investigation to prove if your dispute is indeed, a valid one.
Take note that you only have 60 days to dispute false charges from your bill. This is why it is very important to examine your billing statements as soon as they arrive. There have been cases when ID thieves call a credit card company and demand for a change of address to prevent the real cardholder from being immediately alerted. If you haven’t receive any billing from your credit card company as scheduled, call your bank and inform about it right away.
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